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"if you have a break in and the camera misses the right moment faces or other particularities it was all a complete waste of money"

"not what i expected at all very disappointed"

"doesn't tell you when you move really annoying"

"pretty poor "

"great piece of kit only issue is it does seem to switch it's self off now and again"

"it’s also more expensive per month so please do not waste your money"

"the image the camera displays can be 20 30 seconds delayed from real time making it utterly useless in situations where real time monitoring is important"

"i constantly get false alarms and alerts"

"main problem is that if someone with a cell phone is in the room it often fails until they leave"

"the power cable is long enough to connect the camera at ceiling heigh to a floor mounted power socket but only comes in white therefore it depends on the background wall colours whether it looks good or not "

"also alexa skill does not work i say alexa show living room it flickers but does not work"

"don't waste your money"

"unit started to get extremely hot before it stopped working"

"waste of money"

"i bought a cheap camera and it was so bad i returned it to buy this"

"however for people looking to use the camera for monitoring pets children or the elderly as well as in many other use cases these same issues certainly would be a problem"

"you enter the name and press next expecting to be asked for a password or some additional settings but instead nest starts trying to connect"

"very quiet and constant static noise in the background which is very annoying"

"lack of thought with some features including poor alerting and no secure sharing option"

"expensive but it allowed me to check on my two young children when they slept as both are poor sleepers"

"it has turned out to be a total waste of money without the ability to record!"

"quite disappointed considering all the other nest products i have that work fine"

"extremely frustrating that tech support couldn't understand this and all they kept saying was "it was working as intended" and saying "we'll have to agree to disagree" when i was saying any security product giving off so many false positives was not good"

"the only negative is that it looks quite ugly compared to my logicircle but i guess you can't have everything!"

"the video is delayed by about 2second and the app is quite sluggish generally"

"i don't believe it's possible to export clips when you aren't subscribed which makes the cameras fairly redundant"

"i sorted the problem by ringing virginia who altered the router remotely and allowed it to auto select a clear channel and since then for the last 2 months the system has been faultless"

"and the nestaware is outrageously expensive $100 pa!"

"so overall i think it's a terrible product and the worst customer service i have every had"

"i love google and by proxy nest but this device is a waste of space and does not do what it says on the tin reliably enough for us to keep it"

"as a security camera it also falls short"

"i don't have slow wifi or slow internet and for comparison my previous camera would work at 720p resolution perfectly that was its maximum resolution and i can watch youtube and netflix in full 1080p hd with no issues on my connection"

"and without it is a useless product as a security camera"

"the only reason for a 4 star rating and not a 5 star is the connectivity issues we experience with it recording while we are in the house when it should not!"

"the quality and subscription services is amazing i've got two of these one inside and one outside using 3rd party cover and i can't fault them at all"

"my only gripe is for a camera it's quite expensive and i think personally the monthly charge is a bit high for the premium service"

"i had tried other cheaper cameras all of which had issues and flaws in set up"

"i found the software a bit lacking and the cloud storage subscriptions are not suited to myself but i appreciate that right now q1 2016 storage of 24 7 1080p video is prohibitively expensive"

"i’m not going pay ridiculous amount monthly for it"

"furthermore it will frequently suffer from connection problems with the picture freezing or cutting out entirely"

"so let's say you want to schedule all of you cameras coming on for some event you've going to have to tap a ridiculous number of times to setup something that seems like it really should be trivial"

"it really is a shame as the actual hardware is great and works really well but software is very lacking and the service is inexcusable consider the upfront and ongoing cost"

"update: after a few months of use the camera is even worse than i initially stated"

"we got fed up returning them for replacements and got them all refunded and bought some nest cameras having had a positive experience with the nest outdoor camera we bought not long ago"

"they so much as lift there lazy fury bums up and i get a notification"

"thieves could rob your house and you will have no evidence and the added frustration of having spent money on a cam"

"i notice meany rather disparaging comments about the cost of monitoring"

"a super quick estimation which could be totally incorrect sees an uncompressed video at a peak rate of 24mbit s yielding 8mb s so 8 * 3600 means 28gb per hour 696gb per day 20tb per month and a whopping 240tb per annum"

"it works all the time not like the cheap ones that constantly needs a reset it's only expensive if it doesn't work"

"i subscribed to the nest aware subscription after my free month trial ran out but i was completely worn down by the constant false alerts"

"the only downside is of course the ridiculously high cost of the archive service which i've not bothered with i'm afraid"

"only issue we have that sometimes it goes off when we are at home for no reason even though are settings dismiss this when we are at home"

"furthermore it will frequently suffer from connection problems with the picture freezing or cutting out entirely"

"my main issue is that the home away assist function did not work correctly"

"i would have thought 7 days storage foc would have been a good value add"

"i found the software a bit lacking and the cloud storage subscriptions are not suited to myself but i appreciate that right now q1 2016 storage of 24 7 1080p video is prohibitively expensive"

"the camera freezes the android software is poor to the point of being useless"

"this was just rubbish"

"edit camera feed lags and freezes constantly and is often down"

"i understand the features of the nest aware subscription but the camera is pretty useless without it so you're forced to take it if you want the camera to be usable"

"image was very blurry returned"

"great quality product but unfortunately very limited features"

"works exactly as stated"

"however i still gave it three stars because despite the connection errors the rest of the product is great"

"i am now struggling to see how this device gets some of the negative reviews when it works brilliantly"

"it works all the time not like the cheap ones that constantly needs a reset it's only expensive if it doesn't work"

"please save yourself from wasting your time and money and avoid these"

"however it is being used as a granny cam and it is really useful and crucially reliable even in a low wifi signal area as long as you dont mind sacrificing 1080p and can make do with 720p which i can"

"i understand that they have to make money but there are plenty of other cameras on the market that do offer longer timeframe storage so this makes the nest camera an inferior product sorry to say that"

"cons: nest back end frequently go off line making this a useless addition"

"keeps on losing connection making it a pointless piece of kit"

"one of the cameras failed after a month and got replaced after a torturous process with customer services and frankly the camera is poor"

"there's an utter lack of basic features behind the scenes that really becomes apparent after the novelty wears off and then the dent in your wallet starts to really hurt"

"my samsung was noticeably lower in sound than my partners iphone so we have purchased a cheap entry level audio monitor which we use together with this camera for added peace of mind"

"that means you don't get the fancy algorithm processing for your video so i constantly get false alerts!"

"i don't consider the nest camera price "disposable" and given that i am not alone in having problems i think nest needs to improve their qc"

"£300pa £30pcm for 30 days recording on 1 camera additional camera subscriptions are discounted to half price for additional subscriptions a fast and reliable internet connection is required"

"buying subscriptions for additional cams is a nightmare"

"i'd have liked more fixing options and more ways to bend and a longer stem"

"power cable connection is utterly **** have used cables that are working with other devices 100% but our camera is consistent in shutting off needing the cable to be reseated"

"disappointing ir quality too much reflection leading to distorted images from reflective service at night"

"there is a 30 day free trial of the cloud after which you need to pay either monthly or yearly for either 10 days or 30 days history to be accessible you pay one cost for the first subscription and each camera subscribed after this is half price the subscription can be cancelled at any time"

"sunrise outside and notifies randomly a lot"

"they even promised a free subscription which never materialised"

"even at its highest resolution in broad daylight you wont make out any faces or even license plates on cars so i would not recommend this if that is what you want it for"

"we tried this at all streaming qualities and same problem"

"the only negative is that it looks quite ugly compared to my logicircle but i guess you can't have everything!"

"thieves could rob your house and you will have no evidence and the added frustration of having spent money on a cam"

"my only gripes are even with a fast internet connection 120mbps down 10mbps up the stream can bog down a bit as it's my understanding the camera first uploads all footage to nest and then your devices computer are streaming the footage from nest's servers rather than the camera directly so any weak links in these connections can result in a jerky stream"

"i notice meany rather disparaging comments about the cost of monitoring"

"i spent an hour on the phone with a google senior advisor and he told me 'this is a known issue and we are working on a fix please wait indefinitely until we may or may not be able to fix this""

"it does not like stone or brick walls"

"for my purposes and what i use my camera for these issues while mildly irritating are not deal breakers and i will tolerate them"

"only disappointing part is that i cannot record anything!"

"1 person finally came back saying its gone forever and they can't do anything"

"maybe there wasn't a defect but there was a huge design problem if this is how it is meant to work"

"first of all i had a major marital issue i needed recorded as proof for legal reasons"

"the nest is a nightmare after your free trial ends"

"a regular ip camera with no cloud backup once the 30 day trial subscription ends and most regular ip cameras with 1080p displays and no cloud backup are 3 5x cheaper than the nest cam the subscription cost of 8 quid a month is just too high to justify when competitors like tplink kasa cam offer 3 days"

"maybe i was unlucky to get a problematic unit but i think that there are deeper problems with nest's hardware and or servers so i will be getting a different brand"

"the sensors were a little overly sensitive the movement of shadows caused by clouds and sun could trigger an alert"

"it has a function that disables recording video alerts if you are at home ideal for what i need and this function can be switched off"

"great idea poorly executed and there are more effective cheaper ip cameras out there"

"previously we had been using a couple of cheap wifi ip cameras chinese bought here on amazon that were a nightmare trying to get them to connect to the network and used really clunky software"

"less than 3 days in place the 3 month trial subscription just 'falls' off my account and loses the video history"

"very quiet and constant static noise in the background which is very annoying"

"this is a major flaw with the app"

"the mic is nowhere near as sensitive as the old dropcam mic was though"

"you enter the name and press next expecting to be asked for a password or some additional settings but instead nest starts trying to connect"

"i called nest support and followed their instructions when i eventually got through but nothing worked"

"sometimes i get a sporadic alert because of sound detected while she clean but then i go to the timeline and no event is recorded or the static picture sent to email doesn't show anything"

"at almost £100 a year this is crazy money and not a recurrent cost i'm prepared to pay for"

"it will not record unless you subsribe"

"their whole accounts order system is really broken"

"i also purchased one to go outside and have tried external casings for it but all are useless at night so don't bother"

"this has the potential for a great product let down by attention to detail"

"love the app but it gets stuck sometimes when scrolling backwards"

"another point maybe it's only relate to my device the new uk plug adapted stopp working after 2 days and i had to return it for replacement"

"sadly the show lets it down rather owing to its auto cut off every 30 minutes and by not allowing the nest cam to transmit sound from the baby’s room"

"you can look at them and see what's going on but everything else is either prohibitively expensive for an already expensive device or lacks consistency"

"less than 3 days in place the 3 month trial subscription just 'falls' off my account and loses the video history"

"buying subscriptions for additional cams is a nightmare"

"however despite everything i looked at i didn't realise that this camera and it's storage subscription service only works in a limited number of countries"

"started off so well but got gradually worse"

"purchased 11 12 15 and it gave up the ghost completely by the 25 01 16"

"really disappointed in these and in nest"

"i bought a cheap camera and it was so bad i returned it to buy this"

"frequent disconnects"

"originally had two of the motorolla cams but they didn't have the wide angle lens and then when hubble their platform was updated in june 2016 and we lost the feed for over 24 hours and their communication about it to everyone was so poor we went for two of these nest cams"

"in some cases apparently the camera can still transmit pictures but in my case failed means no pictures"

"it removes a lot of the awkward configuration needed for ip cameras at the cost of tying you to nest for full functionality"

"i have great internal wifi and broadban connectivity reverted back to foscam cameras which just work"

"it's not a cheap option"

"but as soon as i was forced to pay for the monthly subscription it started to go wrong could not recall past 'events' and then on occasion website would not pick up the webcams"

"pain in the behind and renders this useless as it's so unreliable"

"since using the nest we’ve had not a single drop out"

"both of mine keep failing"

"delay in live streaming even with the fastest broadband speed 150 mbps "

"i bought this camera to spy on my dogs but also to make sure that i could spot if there was a fire in case the fire alarms go off "

"poorly designed"

"it drops one star however as the video quality is not great but usable"

"one of the cameras failed after a month and got replaced after a torturous process with customer services and frankly the camera is poor"

"so overall i think it's a terrible product and the worst customer service i have every had"

"everything worked well and out of nowhere a new feature is forced on the cameras"

"previously we had been using a couple of cheap wifi ip cameras chinese bought here on amazon that were a nightmare trying to get them to connect to the network and used really clunky software"

"when it disconnects if it can't reconnect immediately the app just stops and closes without giving an immediate alert that it has disconnected"

"downsides are the actual nest app is so slow to load"

"tried turning on and off several times with no joy so decided to remove the camera from the account and re install"

"i tried to subscribe but my post code was continually rejected"

"my advice at the moment is to avoid these cameras"

"i could not reinstall and wasted over an hour"

"they are on average delayed by 1 2 minutes"

"nest app very good cons: lots of false alerts due to its picking even lights in the hall etc"

"people lose get their cards damaged all the time need to have them replaced it happens !"

"secondly the reason we got it was the movement and sound detection and notification system which worked well initially but gradually got worse to the point we would hear the baby crying out and the app was saying there was no issue"

"i've given nest plenty of grief over the last several weeks regarding their products and my frustration with them but i think i need to be fair here and re write my review about the indoor cameras and their subscription fee"

"ignore the poor reviews"

"the problem is i don't want 10 days cloud storage therefore i don't pay the £8 per month £80 per year subscription"

"disappointing ir quality too much reflection leading to distorted images from reflective service at night"

"the apps and website are up to date and the camera has the specs you want 1080p night vision microphone speaker "

"worse you pay a lot for the cameras and then they are still fairly useless without paying an annual subscription as well"

"if you change country after the 30 day free trial has begun it will be cancelled and you will not get it back personal experience nest support is utterly useless and slow"

"however a number of outage to nest's servers means that there is no way to view the output from the camera"

"neighbour got broken into and camera caught the whole thing great devce"

"the software is rubbish"

"so works well but if a payment does not go through expect a pile of trouble"

"this camera is as good as useless"

"they drop offline from time to time for no apparent reason and trigger at the slightest movement which leads to a classic "cried wolf too often" problem"

"at the moment all movement gets flagged and there is no algorithm for the software to learn what matters like the cleaner arriving and what doesn't her then working around the house"

"if you're on a connection with a data cap then look elsewhere because everything gets uploaded and there's no alternative"

"you can't use them at all without using the supporting software and services and herein lies the problem"

"the picture and sound sent by the camera are by my estimation anywhere from four to six seconds delayed and the picture isn't smooth it's very choppy barely one or two frames a second at times"

"there's an utter lack of basic features behind the scenes that really becomes apparent after the novelty wears off and then the dent in your wallet starts to really hurt"

"the only negative is that it looks quite ugly compared to my logicircle but i guess you can't have everything!"

"the setup process was the first sign of problems"

"but what killed the deal for me was its advertised as 1080 resolution but i just cant see how it is"

"i've given nest plenty of grief over the last several weeks regarding their products and my frustration with them but i think i need to be fair here and re write my review about the indoor cameras and their subscription fee"

"if you have a break in and the camera misses the right moment faces or other particularities it was all a complete waste of money"

"but it also gets very hot too possibly due to the constant streaming to the cloud service"

"i found the software a bit lacking and the cloud storage subscriptions are not suited to myself but i appreciate that right now q1 2016 storage of 24 7 1080p video is prohibitively expensive"

"if you have a break in and the camera misses the right moment faces or other particularities it was all a complete waste of money"

"the netatmo welcome was absolutely rubbish with huge lag and no 2 way audio"

"i am now selling it and buying from another brand as completely useless"

"i spent an hour on the phone with a google senior advisor and he told me 'this is a known issue and we are working on a fix please wait indefinitely until we may or may not be able to fix this""

"all worked great during the free trial but when i tried to subscribe to nest aware so many problems they cancelled my subscription without telling me so my home wasn't being protected"

"don't make me laugh"

"i found the software a bit lacking and the cloud storage subscriptions are not suited to myself but i appreciate that right now q1 2016 storage of 24 7 1080p video is prohibitively expensive"

"the need to have the nest aware package does not bother me too much"

"one camera is faulty"

"however i had an issue where a payment bounced because a card had expired"

"i do this when the dogs merge with the sofa and i can't find them"

"my terrible experience with them is that i had the free trial and something went wrong their end and it was all deleted"

"such a shame so much time wasted!"

"about 10 days ago i received notice that my payment for the monthly fee had not gone through well that was not right as funds are pretty plentiful and was only12 pounds i contacted cs right away it turns out it was my mums bank card that had just been lost and was being replaced so in other words nest taking payments off a card rather than straight from a bank account !"

"unfortunately nest cam doesn't work with my bt infinity router and nest support couldn't get it working so i have had to return it"

"as others have mentioned the camera is basically useless without a subscription which comes on a hefty price"

"i have other non nest hd cameras that are much faster to load i just can't understand why it's so slow"

"website not very useful for support when it comes to unit not working"

"because of that i no longer want this product i want one that works with me not me working around it"

"i have literally 20 emails from 17 different people all saying different things and being lied to"

"i could not find an app that worked with the nest and your browser will not be able to run the website because nest are using flash to playback the nest picture and flash is not supported"

"it's not the cheapest but it's well build and good quality"

"once i'd resolved the router problems set up was done in about 2 minutes"

"as it is these cams are let down by a poorly thought through expensive service"

"it's not yet alerted me to any security issues but that's because there haven't been any and hopefully there won't"

"i have just noticed that the app doesn't always show the activity though well today it didn't"

"the first thing i noticed was the picture quality was great but that the fish eye distortion just too annoying due to the extreme wide angle"

"original review below: i bought this camera to replace another far cheaper camera and considering the significant financial investment i expected a truly first rate product"

"i've spoken email to about 30 people all of which do nothing"

"my biggest problem with these cameras is that one and it was always the same one would lose internet connection for no obvious reason"

"about 10 days ago i received notice that my payment for the monthly fee had not gone through well that was not right as funds are pretty plentiful and was only12 pounds i contacted cs right away it turns out it was my mums bank card that had just been lost and was being replaced so in other words nest taking payments off a card rather than straight from a bank account !"

"to store the recordings you do need to pay the subscription which i haven't done yet"

"this device is rubbish"

"so let's say you want to schedule all of you cameras coming on for some event you've going to have to tap a ridiculous number of times to setup something that seems like it really should be trivial"

"this is after actually capturing a cleaner stealing stuff from our holiday home"

"there’s no power cuts and my ring camera is connecting perfectly although that has its own problems tbh so it’s not the internet"

"it's true that these are next to useless with nest aware currently £80 a year for the first cam then £40 per cam after that"

"i have found that if you view the video feed through the nest website not the app then if it disconnects it seems to reconnect itself and you can carry on watching the video from the camera"

"daily i'm getting notifications saying something is happening just to make panic and see that there's nothing there"

"i opted to take the 14 day storage plan for 2 cams at 12 pounds per month all worked fine and was able to capture and store copy of a section that showed mum having a fall and just how good the response was to the incident on the day"

"it's in a holiday home and i have no access to it easily otherwise it would go back"

"easy to add to current system and delivers as stated"

"two way talking is rubbish"

"1 person finally came back saying its gone forever and they can't do anything"

"if you're on a connection with a data cap then look elsewhere because everything gets uploaded and there's no alternative"

"software needs a little work"

"i really wanted this camera to be good so i could buy a few for around the house and also in the garden using the waterproof cover but it just doesn't work as it should"

"i'm now going to buy some smoke alarms"

"i have 3 nest smoke detectors and this should compliment them"

"i did return it but my decision was based on it just not really fitting with my requirements and not a flaw in the product"

"it stops recording randomly logs me out won’t load constantly"

"for my purposes and what i use my camera for these issues while mildly irritating are not deal breakers and i will tolerate them"

"i didn't think it through and bought this as i trusted the nest brand name"

"i also didn't like that i could only access the camera from the nest app"

"only disappointing part is that i cannot record anything!"

"i do not like this camera i have an indoor one that look through a window but there’s a glare of the window then there light which shows there’s a camera on show and at night reflects of the window making the camera useless "

"they've done nothing about it"

"pain in the behind and renders this useless as it's so unreliable"

"not sure how nest google feel they can justify a lesser product for over twice the price?"

"the main problem with these ip cameras is a robber only needs to cut the incoming telephone or cable feed and it's completely dead and useless"

"there's an utter lack of basic features behind the scenes that really becomes apparent after the novelty wears off and then the dent in your wallet starts to really hurt"

"yeah the camera looks nicer but you’ll regret you paid so much for something that just doesn’t work at all"

"i think the camera must get triggered my changes in light level entering the room don't know though"

"do not buy this camera"

"without subscription you get motion and sound alerts but they don't work reliably"

"setup did not work with wifi and was forced to connect the cam to a pic first"

"i cannot see a thing and it is most definitely not 1080p"

"secondly the reason we got it was the movement and sound detection and notification system which worked well initially but gradually got worse to the point we would hear the baby crying out and the app was saying there was no issue"

"expensive piece of kit that we will not buy again"

"i"ve also created a dedicated wifi network in the house for the cameras as we found that they interfere with bandwidth if using the regular network"

"but eats into your data allowance like no tomorrow not a problem if you are on a contract with your mobile phone company"

"they worked fine so long as nothing happened but as soon as they detected movement they switched themselves off for up to 24 hours"

"you have to purchase cloud memory for this to really be useful so ur paying allot of money to buy it and then a monthly fee on top to use it in full the audio is the big problem here when you press and hold the audio button one way at a time only you cant hear the other person speaking once you let go of the button you have to wait for a few seconds before you can start hearing the other person"

"this is as others have stated a glorified expensive peephole"

"it comes with a lond powere lead which makes life easier for positioning"

"couldn't ask for more"

"daily i'm getting notifications saying something is happening just to make panic and see that there's nothing there"

"after a few weeks of using the camera we did notice that the audio quality via our phones was somewhat lacking"

"as suggested i setup the unit with the ios app which was straightforward enough once i realised that i didn't register as logging in was actually registration"

"nest have thought of everything pull tabs for opening everything with ease instructions on tabs to guide you through the process so you don't miss a step"

"less than 3 days in place the 3 month trial subscription just 'falls' off my account and loses the video history"

"i was only in my garden connected to the wifi so it can not be blamed on poor signal"

"i would only recommend if you want to speak to your dog at home otherwise it's useless i own the whole nest range and the camera lets the trio down!"

"its only a small living room so why the blurry image"

"a super quick estimation which could be totally incorrect sees an uncompressed video at a peak rate of 24mbit s yielding 8mb s so 8 * 3600 means 28gb per hour 696gb per day 20tb per month and a whopping 240tb per annum"

"also the nest apps home away feature isn't faultless sometimes it thinks i'm home when i'm not so cam doesn't automatically turn back on"

"one of the cameras failed after a month and got replaced after a torturous process with customer services and frankly the camera is poor"

"i'm in trouble with my wife for wasting my money and i am tech savvy!"

"the nest software has gotten better and far more reliable too and its just wicked"

"disadvantages of using nest cameras over standard cctv are: higher initial cost per camera and optional monthly annual subscription fee"

"i'm sure you enjoyed it the first time let's have you do it all over again so you can really appreciate the flat design and pretty fonts"

"we had some caught in the act of stealing things and no proof"

"so i have a camera i cannot recover or return"

"there’s no power cuts and my ring camera is connecting perfectly although that has its own problems tbh so it’s not the internet"

"then i tried to purchase again and the website says "correct your errors" when there were no errors on the page so i still can't subscribe"

"great cameras but i don’t like the fact you have to pay a subscription service especially because amazon sell similar cameras for less with no subscriptions needed"

"the first one had a faulty power socket and kept switching itself on and off"

"so the multiple view is a complete waste of time"

"very disappointed"

"this is really annoying as without live streaming you cant keep recording nor is there snapshots or motion"

"the instructions are pretty poor i suggest you need to look at this problem personally i would not buy the two together camera is fine on it's own"

"only issue i have is power cord should be white"

"1 extension if you need more length and these are no more expensive than usb cables"

"i have turned these to the lowest settings which work well but get the odd false alarm"

"utterly useless"

"many false alarms"

"the main problem is when you try to view more than 1 camera you select a 4 camera window or swipe left it only shows 1 at a time"

"the power cable is nice and long i have the camera mounted upside down at the top of the window the image can be flipped and the cable runs across the top of the window and all the way to the floor"

"i had purchased this to monitor outside through a window however this does not work"

"don’t waste your money"

"after initiation the update the camera turned off and stopped working"

"waste of money !"

"if you intend to get a cheap camera that supports pan and tilt for your home to monitor things you will not go wrong with the tapo c200"

"for most people i don't know if this would be a problem but it's worth bearing in mind that using something like zoneminder shinobi ispy etc"

"i ended up having to forcibly disconnect my phone from the wifi while the camera was trying to connect"

"the reason i give 1 star is because after 1 month of use the camera started rebooting by itself without any option activated to do so and its very annoying during the night when it does that allmoste eveey hour"

"poor nightvision the ir nightvision is not great!"

"completely waste of money"

"have tried everything and every range of sim card yet there is a huge problem"

"crap camera and very noisy!"

"stay away dreadful product"

"here are my other cons glitchy app auto switches from hq to lq no way to stop it notifies with no apparent trigger detection is also over sensitive delays in notifications sometimes hours get 20 notifications from whole day in one go sound is terrible reboots required regular tech support is poor it admittedly is an amazing concept and if a little more effort was made could have been fantastic"

"tried hitting the "retry" button and it repeatedly failed far too quickly for it to have even attempted a substantive check"

"whilst the hardware produced by such firms may be ok i always have concerns about the robustness of their software and privacy issues"

"the other niggle was the sd card issue mentioned above"

"it’s almost misleading as during the night it only shows what is directly in front of the camera"

"if notifications are on be prepared to get bombarded but at a delayed rate"

"here are my other cons glitchy app auto switches from hq to lq no way to stop it notifies with no apparent trigger detection is also over sensitive delays in notifications sometimes hours get 20 notifications from whole day in one go sound is terrible reboots required regular tech support is poor it admittedly is an amazing concept and if a little more effort was made could have been fantastic"

"that way the device or memory cards being stolen will not mean the loss of footage"

"crap camera and very noisy!"

"i do not want to have to flag the exact location of the camera as i believe that represents a security issue if the server is compromised"

"the play back is very laggy and not easy to view back recorded footage very time consuming"

"reboot time is fixed at 3am"

"iv had cheap cameras in the past which have concerned me for security reasons"

"it is ok but it won't except the memory card i have tried 2 different cards and i just get an error message saying there is a problem with the card the cards both work in my tablet"

"the camera can be left on auto day night mode or forced permanently into day or night mode"

"then another issue was the camera telling me that the memory card had a problem which turned out to mean it needed formatting first but i found an option in the software that means the camera can do this for you"

"still not operational and now too late as location is shut down due to virus outbreak"

"not sure if this is a coding issue or me being dim"

"the only bit which is let down would be the microphone listening to what's going on through the phone app is almost unintelligible you have to be very close to the camera to understand what someone is saying"

"i dropped the camera from approx 5’ onto concrete snapped one of the bracket lugs but camera itself not damaged and working fine"

"there have been no real issues maintaining a connection and any connectivity problems are solved by exiting the program and opening again this only happens when i switch wifi signals on my phone now and then"

"dont use the auto restart it can randomly completely screw up the setup when it goes wrong and it will use the manual option in the app"

"awesome little camera you are pretty limited and stuck within the tapo app but i’m sure updates will come ie there is no patrol mode just virtual and horizontal scan"

"again it "could only be controlled locally" and the check screen failed instantly on every retry"

"this rubbish is going back cant beleive this cr** is tp link branded"

"to prevent it or help it if it got stolen again i bought this lil camera"

"the box says the unit is a c200 but the app says a kc110 kc115 it is utter junk and i would not engage with tapo or tp link again"

"further in addition to remote access using the tp link camera ios or android app you can also stream live views to any alexa device that has a screen and similar kit from google"

"now have no picture assistance useless"

"the picture is fine not any better than the cheap chinese no brand its replacing"

"wasted my money with this it works on 2"

"it has two rtsp feeds one 1080p hd and another lesser quality"

"this cause problems at night due to the reflection off the night vision lights"

"i bought this camera after spent hours viewing other people feedbacks"

"it looses connection and freezes even with the app !"

"poor sound"

"don’t know if that’s the app or 4g or wifi connection issues"

"may not be ideal as purely security camera unless well hidden"

"this is outrageous advice which would have all sorts of privacy implications which i am not prepared to contemplate"

"good points small cheap records to micro sd card app lets you watch remotely app does seem to work can review saved footage at up to 8x speed bad points motion detection is essentially useless it doesn't detect me walking down our drive but does detect random cars outside of the detection zone"

"another problem to add to the long list"

"this review is likely more about failings with the tapo app and or any underlying apis rather than the device itself which in itself "seemed" functional however since both need to operate seamlessly to effectively utilise the latter the problems described within render the camera virtually unusable"

"i'm using this with a 32gb sdhc card to record video so no ongoing cloud payments"

"i can see how this can be immensely valuable to people with animals that needs to be left on their own or with babies whose parents would like to interact with them without physically disturbing them!"

"i'm still learning with this little fella but whatni did find easier for me is to put it on the 'motion detection' setting for recording as opposed to continuous recording then i don't have to through hours of footage"

"some of the app features can not be used as the camera firmware is not supported which would seem a shame"

"forcing permanent day mode avoids this although it also keeps the camera in lower sensitivity colour recording mode so although better than night mode it still isn't ideal"

"no way to set duration for clips recorded after each trigger it carries on recording way too long"

"but having issues with the mic 🎤 and speaker 🔈 quality isn’t great"

"would have returned for refund but missed the return window"

"paid £25 and is good for that but made in china it’s ok for that price and all works great app is really easy to use shame it does not have a zoom just on the screen can go in more but then comes a mess mic speaker are poor a good starter camera"

"since it was purchased as a baby monitor to use via echo show the picture wasnt bright enough"

"good points small cheap records to micro sd card app lets you watch remotely app does seem to work can review saved footage at up to 8x speed bad points motion detection is essentially useless it doesn't detect me walking down our drive but does detect random cars outside of the detection zone"

"the troubleshooting is lacking instructions"

"4ghz wifi as camera and phone have to be on the same wifi for installation the camera is not 5ghz compatible"

"i can't do much with an item that's got the wrong plug"

"i have a 64gb memory card installed and the biggest benefit from recording video so far has been seeing how many cats use my garden as a thoroughfare"

"camera video stream can be viewed through a google nest hub limited view time only although any other configuration or playback of recordings must be done through the app"

"has anyone else has this problem?"

"motion detection at default level is erratic sometimes no detection even though you walk straight in front of the camera and other times detection with no obvious movement and often delayed"

"after that i’ve tried to reconnect the camera and got all kinds of errors possible it didn’t blink at all then it blinked but the app didn’t see the camera after few times resetting and powering off the app saw the camera but was unable to connect to wifi stating something is wrong with it i have other products by tapo and none of them ever complained about my wifi "

"update: it was just one of the cameras causing the issue"

"in the app it constantly shows the camera as offline or says no internet even though i could stream podcasts radio"

"motion detection at default level is erratic sometimes no detection even though you walk straight in front of the camera and other times detection with no obvious movement and often delayed"

"activity zone adjustment is a gimmick not functional if it sees it it will get recorded basically"

"privacy mode stops the camera recording video and sound"

"if however you have access points and or extenders then it might be a nightmare it will connect to your main router but not to extenders or access points in order to do that you have to disable ap on those devices and the enable it after you have set up the camera"

"i was off down the pub while he slaved away rigging this gadget up"

"having tried it i can see most facial characteristics well enough to be able to make people out in low light situations"

"doesn’t record on auto detect but does detect and sound sounder so fault in unit"

"during daylight this is a fabulous bit of kit but at night it is not much good"

"bad points when logging into the ios app after set up ios tries to use a new suggested password rather than the one already set up and saved in keychain"

"they tried it a couple of months later and it didn’t work and was unable to return as this was outside the return window"

"dose anyone how to keep it recording without the app being opened"

"cannot be beaten in price vs performance"

"zoom not too clever seems to distort the picture"

"i’m very disappointed in tapo!"

"after that i’ve tried to reconnect the camera and got all kinds of errors possible it didn’t blink at all then it blinked but the app didn’t see the camera after few times resetting and powering off the app saw the camera but was unable to connect to wifi stating something is wrong with it i have other products by tapo and none of them ever complained about my wifi "

"the skill app whilst easy to set up is full of bugs the latest one is that even if you turn off notifications it notifies you of every event"

"" this is incorrect privacy mode does not physically close the lens"

"like all similar products can't see through double glazing at night due to infared reflecting off the surface"

"unless our flat is somehow haunted without our knowing these alerts must be bogus"

"there is a strange lens flare possibly because the ir light is too close to the lens and light reflects directly back into the camera"

"i'm going to try one more configuration then if issues still exist i'll be returning both cameras as not fit for purpose"

"a well made camera with clear visuals however the screw down mounting plate is near impossible to disengage so make sure it is correctly aligned before fixing"

"this makes it evidentially useless as a security camera"

"the speaker is reasonably loud for when you want to two way call or alarm however the design choice to put it at the rear of the camera has obvious sound issues"

"the loop function allows it to record continuously so you don't need to worry about having to clear old files or change sd card when full"

"a well made camera with clear visuals however the screw down mounting plate is near impossible to disengage so make sure it is correctly aligned before fixing"

"for shooting through windows at night turn of the auto mode and set it day only this switches the night vision leds off but you will outdoor lighting to compensate"

"in summary i can recommend the tp cameras however please ensure you allow enough time beforehand for ample set up and troubleshooting to avoid future issues"

"i have been on their web site but it doesn't even show me which way round to put the sd card into the slot in the camera"

"much better than i was expecting it to be as i bought it as a visual deterrent due to its size but i’ve been pleasantly surprised by the quality of images captured"

"this is after the latest update that seems to have fixed a few other issues but without a permanent live view i can't give it more than one star as a baby monitor"

"" this is incorrect privacy mode does not physically close the lens"

"easy set up and i'm rubbish with instructions"

"item was faulty sound and mic didn't work"

"i wouldn’t recommend"

"after reducing the motion detection sensitivity to its lowest level and reducing the field of view used to detect motion the alerts are now less frequent but still occur for no apparent reason"

"getting into the "more" section works once every three tries and when there sometimes it fails to show you live feed so have to go out and back in again"

"forcing permanent day mode avoids this although it also keeps the camera in lower sensitivity colour recording mode so although better than night mode it still isn't ideal"

"once can even take a still photo if one wanted"

"i recently had the catalytic converters stolen off my prius and was very p*****off about it!"

"firstly can i say that i am surprised by some negative comments given the price of this camera and what it packs"

"only two minor issues 1"

"i do not want to have to flag the exact location of the camera as i believe that represents a security issue if the server is compromised"

"also when i try and retrieve the recording it shows a small picture icon of the recording but when i try and open it to watch it it opens a black screen with a play button which doesn't do anything"

"if i have one niggle is that if you're using this as a security camera the plug is so easy to undo maybe they should come up with some sort of screw connection with maybe an allen key to tighten so it cannot be easily pulled out apart from this the quality is good but it's a shame you cannot use it with with echo dots without having a fire tv it will be nice just to ask the dot to show the camera and to choose what device you wanted to show on i"

"i bought this camera to replace a baby kimcam and now that i've the tp link tapo i'm going to miss my old camera"

"secondly the live feed is not continuous on your phone evry few minutes it keeps asking permission if you want to continue absolutely horendous device no such issue with yi cameras"

"after that it seems to lose the connection or something went wrong again and i’ve got red light on the app says the camera is offline and the camera doesn’t reset or tries to do anything"

"most other cameras have standardized on micro usb for power but this has its own transformer and connector which i find an inconvenience"

"do not buy the sd suggested as they are defunct and not even the correct format for the camera"

"i note from other reviews that others had similar problems with the 128gb"

"5 allowing the app every permission still no luck"

"lead is not long enough for something like this you would want it up high or in a corner horrible black lead hanging down"

"it would be a 5 star from me if the recorded audio is better i find the audio very poor at a few feet away you cannot make out what i was saying"

"i appreciate that this is the budget end of tp link's range of cameras but even so i was not impressed with the picture quality when compared to similar priced cameras the camera was also jerky and noisy when rotating"

"streaming to google hub is almost impossible as it looses connection or freezes"

"in my kitchen i had a pest control plug attached which had a red light permanently on"

"the only way to record footage is to store it locally on an sd card which is not included"

"can't really recommend as a security camera as no cloud storage meaning a burglar could simply steal the camera and there would be no record"

"within a fornight had to send one back as it failed"

"but i'd rather have too sensitive than not enough"

"when i reinstalled it as an “existing configuration” it failed every time at the end with a black pop up that reads “the network is unstable"

"no sd worked and you keep hearing the same sentence 'there is a problem with the sd card' and failed to format"

"however night vision is not great"

"i'm very impressed at the quality for such a low price"

"as expected the ir lights in night mode are no good as they bounce off the window blocking any image but day mode and some outdoor flood lights connected to a photocell fix my night viewing issue"

"however speaking through the app to the camera sounds a lot better"

"my only quibble is that it notifies you of every little movement"

"won't connect to alexa!"

"i wanted to stream it to a desktop pc & expected that to be a little difficult but if you download the free ispy software it's hardly a problem since the camera is compatible with rtsp & onvif"

"image quality is very good but sound is poor & garbled speech generally unintelligible"

"also able to access from 3rd party ip cam software but without camera positioning"

"the camera could not retain memory positions"

"i have put a memory card in it so there are no subscriptions either"

"from the app on your phone if you are away from home"

"however using the free software ispy i have imported the lower quality feeds for motion detection lower quality feeds have less weird video glitches if your camera has poor wifi connection and then i clone it so i have 2 smaller feeds one detecting the front yard another to detect the road"

"very cheap at £24"

"technically this is false"

"the audio recording sounds a bit poor"

"the other issue was that the camera appeared not to be recording clips on detecting motion"

"i would advise to ignore a 128gb and use a 32gb which gives a massive 4 5 24hour recording"

"this item may be sophisticated but when it fails the support instructions are misleading and the help desk are incompetent and do not know the product"

"lastly a few times the camera has been offline the app said it was powered of but i checked the plug and the wifi which had no issues and i had to restart the camera which in theory isn't great when if suddenly something happened or if i didn't check i wouldn't have known"

"the replacement is just a poor"

"at night turn off i fared less and use outdoor pir lights or as i do street lights!"

"the problem with this is if you wanted to quickly view all cameras you can't"

"the image looks cloudy and unfocused"

"it was hard choosing because some offer subscriptions or are quite expensive"

"full pan tilt zoom in 1080 hd for £25 tech is so good and cheap these days took me 2 mins to set it up and its great for wildlife watching as in here on the bird feeder or with night vision to see nocturnal ones later brill"

"no preview image of what triggered the cam could have been a cars headlight fox or an uninvited visitor fly tipping by your fence"

"also of forcing you to use an sd you can't even format the old sd you have forcing you to spend a large amount of money to try various brands of which at least with luck one will working"

"most cameras have a ring of at least 6 ir led's surrounding the lens this one only has a line of 4 relatively small leds which don't really give much illumination!"

"thankfully nothing ever did but i goes to show ensure you set up these cameras properly and maybe test them for a week in advance to iron out any kinks"

"i had bought this to use as a baby monitor but found in some houses we visited the wifi didn't stretch to the room and hence didn't work"

"so i bought 2 of these one for my dogs cage upstairs and the cage downstairs because my dog has had a major surgery where i need to see him tplo where he broke a ligament and these cameras have worked the charm they record when he is moving and when it hears sound and the night vision is brilliant i'm"

"if you plan on using it to monitor for an event like a take away delivery dont plan on doing it on an echo show or spot or firestick as it cuts off after about 5 mins its fine on the app though so again its down to low quality skill software"

"for the price it's not going to be beaten"

"the features of the camera are wonderful i wasn’t expecting much but now i have ended up buying a 2nd device"

"the only bit which is let down would be the microphone listening to what's going on through the phone app is almost unintelligible you have to be very close to the camera to understand what someone is saying"

"lastly a few times the camera has been offline the app said it was powered of but i checked the plug and the wifi which had no issues and i had to restart the camera which in theory isn't great when if suddenly something happened or if i didn't check i wouldn't have known"

"i have 2 and have both linked so i only need to swipe the picture on my phone to see the other camera"

"activity zones could be better but i will play with these a bit more before giving up completely"

"there is no option that your wifi is fine not the option that the camera is wrong"

"it is ok but it won't except the memory card i have tried 2 different cards and i just get an error message saying there is a problem with the card the cards both work in my tablet"

"when i reinstalled it as an “existing configuration” it failed every time at the end with a black pop up that reads “the network is unstable"

"however this also consistently failed after attempting to assign a location to the re added device as did every retry"

"also doesn’t connect to amazon echo dot 5 as stated"

"the app "feels" buggy unstable and immature certainly compared to it's kasa counterpart and in my humble opinion tp link would be better served by consolidating control of kasa and tapo products into their more mature kasa app and api and focusing on the kasa brand"

"it’s by far the worst i’ve seen it is so bad that it might as well not have the function"

"after that i’ve tried to reconnect the camera and got all kinds of errors possible it didn’t blink at all then it blinked but the app didn’t see the camera after few times resetting and powering off the app saw the camera but was unable to connect to wifi stating something is wrong with it i have other products by tapo and none of them ever complained about my wifi "

"and again the device eventually disappeared from the tapo app devices screen leaving me with no recourse but to reset re add it over and over again"

"as soon a it’s more than 6foot from the rooter it pretty much stops working we’ve a full mesh network with boosters and it’s terrible on this"

"i am trying to send it back but amazon only grants returns for a month before it makes you jump through hoops"

"can't really recommend as a security camera as no cloud storage meaning a burglar could simply steal the camera and there would be no record"

"i had problems setting up as could connect to camera as in guide but then kept failing part way through setup then i realised the following"

"that requires port forwarding on the router and this camera doesn't support that"

"even with the sd card installed the camera has a disgusting option that delete the entire motion notification log from the previous day"

"understand that as a security camera there can be a few issues with offline storage as the sd card can just be taken out of the camera can be smashed to bits along with the sd card but as this isn't the main reason for my purchase this doesn't bother me"

"there have been no real issues maintaining a connection and any connectivity problems are solved by exiting the program and opening again this only happens when i switch wifi signals on my phone now and then"

"would be alright for maybe 3 4 metres but anything more is terrible"

"if that's ok for you then really there's little to complain about"

"when motion detection is activated it makes a alarm noise to warn anyone that it is recording"

"so at the end you are stuck wasting a good hour each day going through clips recorded at various playback speeds to see what triggered the cam"

"i like that the sd card is hidden and not easily accessible if you don't know where to look for it"

"all the cheap other ones have issues with the software they use"

"playback for review is difficult as it captures so"

"poor show errors are confusing and contradictory"

"accessing recordings is good compared to others where i could never load recordings "

"i wanted to stream it to a desktop pc & expected that to be a little difficult but if you download the free ispy software it's hardly a problem since the camera is compatible with rtsp & onvif"

"this item may be sophisticated but when it fails the support instructions are misleading and the help desk are incompetent and do not know the product"

"both trigger separate high quality feeds to record and i make it so that if anyone steps on the front of our property the software beeps"

"the software tapo is very handy"

"this is not a first time to buy an indoor camera hopefully don’t broken after a year"

"not sure what i am going to do now?"

"for the price you really can't go wrong"

"however using the free software ispy i have imported the lower quality feeds for motion detection lower quality feeds have less weird video glitches if your camera has poor wifi connection and then i clone it so i have 2 smaller feeds one detecting the front yard another to detect the road"

"when i reinstalled it as an “existing configuration” it failed every time at the end with a black pop up that reads “the network is unstable"

"unfortunately the onvif profile it support doesn't not support ptz or rather pt since this camera has no zoom"

"pan and tilt work well no zoom capability"